Due to the fact that our products are custom printed on demand, we have a very limited returns policy. We only offer returns for items with manufacturing issues or that were damaged in shipping.
You must notify us within 3 days of receiving the item that there was an issue with your order. Once you have notified us we will begin the return process. The stages of the process are as follows:
- Notify us of an issue with the product within 3 days. Please let us know in as much detail as possible what happened.
- Send us photo evidence of the issue.
- We will review your request and if approved send a return label to send us the item
- Once we have received your item we will inspect and determine eligibility for refund or reprint. This process can take up to 3 business days
- If approved you will be notified and a refund or reprint will be issued immediately. The time it takes for you to receive your return or reprint can vary depending on your banking institution (refund) or the product type (reprint)
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in the same packaging as delivered. You'll also need the receipt or proof of purchase.
We will also request photo evidence of the damage to your item in order to approve a return.
To start a return, you can contact us at email@example.com or through our contact page here. Please note that returns will need to be sent to the following address:
737 N. Santa Fe Avenue, Salina, KS, 67401, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not the United States, shipping your goods may take longer than expected. Once an item is returned we will process the return and inform you of approval within 5 business days.
You can always contact us for any return questions at firstname.lastname@example.org.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.